Data Safety Policy

Effective Date: 12 October 2023

Last Updated: 05 October 2023

1. Introduction

This Data Safety Policy (hereinafter referred to as the "Policy") outlines the data collection, usage, and sharing practices of Kayi App (hereinafter referred to as the "App"), a financial technology application developed for use in Nigeria. We are committed to safeguarding the privacy and security of your personal and financial information.

2. Data Collection

a. Information We Collect: The App collects and processes personal and financial information, which may include, but is not limited to, the following:

∙ Name

∙ Contact information (email, phone number, address)

∙ National identification number or tax identification number

∙ Bank account details

∙ Transaction history

∙ Location data

∙ Device information (e.g., device type, operating system)

b. Sources of Data: We collect data from the following sources:

∙ Information provided by you during the account registration process.

∙ Transaction data generated when you use the App.

∙ Data collected through cookies and similar tracking technologies.

∙ Information obtained from third-party financial institutions with your consent.

3. Data Usage

The data collected is used for the following purposes:

a. Account Setup and Maintenance: We use your information to create and manage your account.

b. Transaction Processing: We process your transactions and maintain a record of your financial activities through the App.

c. Customer Support: To provide customer support and respond to your inquiries.

d. Security and Fraud Prevention: To detect and prevent fraudulent activities and unauthorized access to your account.

e. Improvement of Services: We analyze data to improve our services, including user experience, security, and overall functionality.

f. Legal Compliance: To comply with applicable laws and regulations, including reporting financial transactions to regulatory authorities.

4. Data Sharing

a. Third-Party Service Providers: We may share your data with third-party service providers who assist us with services such as payment processing, customer support, and data analytics. These service providers are contractually bound to safeguard your data and are only allowed to use it for the purposes specified in our agreements with them.

b. Legal Obligations: We may disclose your data in response to legal requests, court orders, or other legal processes, or to comply with applicable laws and regulations.

c. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred to a new entity. We will notify you in such a circumstance.

5. Data Security

We employ industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments. However, please be aware that no system is completely secure, and while we take reasonable precautions, we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your data for as long as necessary for the purposes described in this Policy or as required by applicable laws and regulations.

7. Your Rights

You have the right to access, correct, or delete your personal data. For requests regarding your data or to exercise any of your rights, please contact our data protection officer at data.protection@kayi.ng

8. Updates to this Policy

We may update this Policy from time to time. You will be notified of significant changes, and the updated Policy will be published on our website.

9. Contact Information

For questions, concerns, or requests related to this Policy, please contact our data protection officer at data.protection@kayi.ng

By using the App, you agree to the terms of this Data Safety Policy. If you do not agree with this Policy, please refrain from using the App.